Got something weighing on your mind? Need help moving forward? Frustrated with where you're at?
We begin our coaching with a free session to find out what's frustrating you. Once we have that identified I then create a custom program to help you move forward. This is just a starting place, and we tweak and adjust as we go so that you get exactly what you need to achieve what you're looking for.
If you would like to check this out, please start by booking a free session here, and let's have a conversation!
If you prefer to receive a formatted document of the contents below, click here: https://rebrand.ly/TCLD Coaching Disclaimer and Coaching Terms and Conditions In the spirit of good practice, when you are purchasing coaching services from me I ask you to confirm that you have read and agreed to each statement below and that you wish to proceed. All coaching services and communication, email or otherwise, delivered by myself, Darlene Hull, as well as information on this website (DarleneHull.com), are meant to help you identify the areas in your life and in your thinking that may be preventing you from experiencing greater well-being and moving forward. Coaching is not a substitute for professional mental health care or medical care. As I see it coaching is meant to be done when major emotional and psychological wounds are already healing or healed. The term ‘coaching’ as here used covers life coaching, and spiritual direction. Darlene is continually striving to ensure the standard of service she provides to her clients remains excellent. At the end of the coaching process, or series of coaching sessions, the client will be asked to complete a feedback form. COACHING DISCLAIMER I understand that the coaching services I will be receiving from my Coach are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. I also understand that my Coach is not acting as a mental health counselor or a medical professional. For legal purposes, I understand that coaching is currently an unregulated industry and that my Coach is not “licensed “ by any Canadian body even though the sessions may take place in Canada. I understand and agree that I am fully responsible for my well-being during my coaching sessions, and subsequently, including my choices and decisions. I understand that coaching is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and I will not use it in place of any form of therapy. I understand that all comments and ideas offered by my Coach are solely for the purpose of aiding me in achieving the defined goals I create with my Coach. I have the ability to give my informed consent, and hereby give such consent to my coach to assist me in achieving such goals and understand that results are not guaranteed. I understand that my Coach will protect my information as confidential unless I state otherwise in writing. If I report child, elder abuse or neglect or threaten to harm myself or someone else, I understand that necessary actions will be taken and my confidentiality agreement limited in this capacity. Furthermore, if my Coach is ordered by a court to provide information or to testify, she will do so to the extent the law requires. I understand that the use of technology is not always secure and I accept the risks of confidentiality in the use of email, text, phone, Zoom, and other technology. I hereby release, waive, acquit and forever discharge my Coach, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages I may claim to have or that I may have arising out of acts or omissions by myself or by my Coach as a result of the advice given by my Coach or otherwise resulting from the coaching relationship contemplated by this agreement. I further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to me to sign this agreement. This agreement shall bind my heirs, executors, personal representatives, successors, assigns, and agents. TERMS AND CONDITIONS The coaching schedule will be arranged between Darlene and the client and can be booked up to 3 months in advance. Darlene will recommend the frequency of coaching sessions based on a professional assessment of the client’s requirements. This recommendation, or plan, is not binding and may be altered and adjusted throughout the coaching journey by mutual agreement, in accordance with the terms set out in this agreement. The number and frequency of coaching session will be agreed at the start of coaching between Darlene and the client and confirmed by Darlene by email or written correspondence. Where no specific number is agreed sessions will be provided on a session by session basis. In return for the fees payable by the client (or by a third party on their behalf), Darlene agrees to provide the service as described below and in accordance with the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client). The date that the first coaching session takes place shall be deemed to be the start date for the service. Where any client is unhappy with any of the terms and conditions they can contact Darlene to discuss any concerns and see if they can be resolved before the first coaching session. Participation by any individual in the first coaching session constitutes acceptance of these terms and conditions. FORMAT OF SESSIONS Face to face (venue by mutual agreement), via Zoom; telephone coaching sessions (client calls coach); or other formats where such is agreed. Unless otherwise agreed, for telephone sessions the client is responsible for telephoning Darlene at agreed times. Darlene is responsible for ensuring that she is available for consultation at agreed times. The length of each session is as agreed between Darlene and the client before coaching sessions commence. SESSION FEES In accordance with Darlene’s current per session fee or fee for a programme of sessions, or any other such fee as shall be agreed and notified to the client. Darlene will confirm the fees in writing, usually by email, unless this is impractical. The number of sessions for which payment is required in advance will be agreed before coaching sessions commence. ADDITIONAL SESSIONS Darlene may agree to provide additional coaching sessions after completion of the initial agreed session(s). These terms and conditions will apply to any additional sessions so provided and the Per Session Fee will remain the same as originally agreed except where Darlene notifies the client in writing by letter or e-mail of a change to the Fee or to any other term or condition in accordance with the section in these terms and conditions headed “Variation of Terms and Conditions”. DATES AND TIMES OF SESSIONS The date and time of the first session and any subsequent session will be agreed between Darlene and the client by phone or email and confirmed by Darlene by email or letter. Sessions can only be rearranged in accordance with the section in these terms and conditions headed “Rearranging Sessions”. PAYMENT TERMS Fees can be paid online by debit or credit card using the Paypal payments systems. Fees are payable in advance of each coaching session unless otherwise agreed. Where payment has not been received by Darlene in advance of a coaching session Darlene is not obliged to provide the session. BETWEEN SESSIONS Darlene may assign the client mutually agreed upon tasks or exercises to complete between coaching sessions. Not completing these tasks may slow the client’s progress in gaining improved quality of life or achieving desired personal outcomes. Consistent non-completion will result in the contract being canceled without renewal privileges. The client may contact Darlene by phone or e-mail between sessions to seek clarification regarding anything arising from a coaching session or for administrative purposes (e.g. where a client needs to rearrange a coaching session or make a payment). Additional coaching can also be provided between sessions but there will be an additional charge for this. Darlene will always advise a client in advance if the nature of a client’s contact is likely to incur an additional charge and no such charges will be imposed without the client’s agreement. REARRANGING SESSIONS If a client needs to rearrange a coaching session, they should provide at least 48 hours notice. No refunds will be given to clients for unused coaching sessions unless 48 hours notice has been given. In exceptional circumstances, Darlene may need to rearrange a coaching session. In those instances, she will also give the client 48 hours notice where practical. Where a client pays for a session or sessions in advance they must have the coaching session(s) that they have paid for within 6 months of the payment or their fee is forfeited. CONFIDENTIALITY Personal information or business information supplied by clients in coaching sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else. EARLY TERMINATION In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behaviour by the client, actual or potential conflict of interest, or other reasons, Darlene can decide to terminate the service to the client early or refuse or be unable to provide further coaching sessions to the client. In such a circumstance the client will be given reasonable notice of termination by Darlene where practicable and will be refunded any advance payments made for coaching sessions not yet provided. RESPONSIBILITIES Darlene will seek to enable the client to improve their quality of life and to achieve their desired outcomes. Remarkable results can be achieved where clients follow a clear plan in a committed way. However, the client has sole responsibility for taking important decisions in their life. Darlene has no liability for any loss incurred by any client, whether financial or otherwise, following commencement of coaching sessions, or for any perceived failure by the client, whether justified or otherwise, to achieve a material improvement in the quality of life or business or to achieve their desired outcomes or goals. VARIATION OF TERMS AND CONDITIONS Where an Initial Number of Sessions is agreed, any changes to these terms and conditions intended to take effect prior to the conclusion of those Initial Number of Sessions will only have effect if agreed by both Darlene and the client and confirmed by Darlene in writing by email or letter. In other cases, Darlene may change any of these terms or conditions including the Per Session Fee by giving the client one week’s notice in writing by letter or e-mail of the change(s). If following receipt of such notification of the change, the client no longer wishes to proceed with further coaching sessions, they may withdraw from the service immediately by giving notice in writing by email or letter and they will then be entitled to a full refund of any fees paid in advance for coaching sessions not yet provided. Such notice will be effective on receipt by Darlene. If a specific coaching package has been purchased at a discount and the client does not complete the full package a fee may be levied against the client to make up the difference between package prices and the number of sessions completed. The client will be notified in writing about this change GOVERNING LAW This contract is governed by the law of Canada whose courts have exclusive jurisdiction in relation to any dispute, disagreement, proceedings or legal claim of any nature relating to the service provided or the contract. FEEDBACK Feedback about the service is welcomed and can be given during a coaching session or by emailing Darlene at Darlene@DarleneHull.com ********** Disclaimer Earnings Disclaimer Every effort has been made to accurately represent the skills, concepts, ideas, techniques and “know how” offered by the company, and their potential. There is no guarantee that you will earn any money, lose any weight or increase energy using the techniques, products and ideas presented in these materials or by the company. Examples are not to be interpreted as a promise or guarantee of earnings, weight loss or energy increase. These results are entirely dependent on the person using our products, ideas, and techniques. We do not purport this as a “get rich scheme.” your level of success in attaining the results claimed in our materials depends on the time you devote to the program, ideas, and techniques mentioned, knowledge and various skills. Since these factors differ according to individuals, we cannot guarantee your success or income level, nor are we responsible for any of your actions or inactions. Testimonial Disclaimer The performance and results experienced by user comments and testimonials, on this page and/or our web site, is not what you should expect to experience. Although the company accepts the testimonials in good faith, we have not independently examined the personal records of any of the testimonial providers, and therefore, have not verified any specific figures or results quoted therein. These results are not typical and your income or results, if any, will vary and there is a risk you will not make any money, lose any weight or increase any energy levels at all. Some of the users may, in some cases, have been incentivized to submit their comments. Materials from our program and on our web sites may contain information that includes or is based upon forward-looking statements within the meaning of the securities litigation reform act of 1995. Forward-looking statements give our expectations or forecasts of future events. You can identify these statements by the fact that they do not relate strictly to historical or current facts. They use words such as “anticipate,” “estimate,” “expect,” “project,” “intend,” “plan,” “believe,” and other words and terms of similar meaning in connection with a description of potential earnings or financial performance. Any and all forward-looking statements here or on any of our materials are intended to express our opinion of earnings potential. Many factors will be important in determining your actual results and no guarantees are made that you will achieve results similar to ours or anybody else’s, in fact, no guarantees are made that you will achieve any results from our ideas and techniques in our material. If you do not understand or agree with any of these conditions, do not order these materials. If you require further clarification, please contact Darlene@Darlenehull.com